The reasoning behind the UNCG Information Technology Services (ITS) Microsoft Azure AD Multi-Factor Authentication (MFA) Implementation project is two-fold:

  • With our commitment to our Cloud First and Mobility strategies comes the responsibility to keep University data as secure as possible, no matter how or where it is accessed. 
  • The UNC System Office and the UNC Board of Governors passed a System-wide User Identity and Access Control Policy that mandates all UNC schools to implement multi-factor authentication (MFA).

Much like the tools that many of our banks and personal online accounts use to verify our identities, Azure MFA is a security system that uses an additional form of identification to allow users to access specific applications. It requires an additional step using a physical device to authenticate your identification after you log in with your UNCG username and password. This verification prevents anyone from accessing your account, even if they know your password.

Project Benefits

ITS has robust network security. Our campus network firewall continuously blocks approximately 50 new cyber attacks per second. In just one month in 2020, our firewall prevented more than 3 million attack attempts. However, these security measures alone are not sufficient to protect our students, faculty, and staff from sophisticated hackers. In 2020, 81% of data breaches reported worldwide were due to compromised credentials. When a second level of authentication (such as a phone call or text) is used, the likelihood of compromised credentials drops to less than 0.1%.

Project Timeline

February 9, 2021

ITS migration

February 9, 2021
March 8, 2021

Early adopters invited

March 8, 2021
April 3, 2021

Duo users migration

April 3, 2021
April 18, 2021

Shibboleth and MyCloud migration

April 18, 2021
May 26, 2021

All remaining employees migration

May 26, 2021
July 6, 2021

Retiree accounts migration

July 6, 2021
September 21, 2021

Sophomore class migration

September 21, 2021
September 23, 2021

Junior class migration

September 23, 2021
September 28, 2021

Senior class migration

September 28, 2021
September 30, 2021

Graduate class migration

September 30, 2021
October 5, 2021

Freshman class migration

October 5, 2021
October 5, 2021

All remaining accounts migration

October 5, 2021
November 25, 2021

Project completion

November 25, 2021

ITS News


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